http://kb.owrench.com/index.php?action=history&feed=atom&title=Thunderbird_issuesThunderbird issues - Revision history2026-05-04T04:23:17ZRevision history for this page on the wikiMediaWiki 1.34.2http://kb.owrench.com/index.php?title=Thunderbird_issues&diff=88&oldid=previmported>Kishor at 11:01, 15 June 20172017-06-15T11:01:19Z<p></p>
<p><b>New page</b></p><div>1. Unable to send / receive mails. (Error: unable to connect mailserver) <br><br />
Check if internet is accessible from the machine<br />
**If not, troubleshoot internet issues (http://192.168.1.103/mediawikisb/index.php/Connectivity_issues)<br />
**If yes, try to ping mail.origamitechnologies OR sin3-i.hostdime.in<br />
If not pinging, search for "my IP" in google and check if the obtained IP is blocked in the server firewall (contact hostdime for this)<br />
If pinging, check thunderbird conf.<br />
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2. Either able to send or receive, or error related to "authentication problems". <br><br />
Right click on username on left pane and open settings and choose "server settings" <br><br />
Verify if "SSL/TLS" is selected as "connection security" <br><br />
Verify if "normal password" is selected as "authentication method" <br><br />
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These are the common errors seen in our thunderbird installations.<br />
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[[category:it-support]]</div>imported>Kishor